Return or Exchange Policy

🔄 Return & Exchange Policy – NutriDiva

At NutriDiva, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to make things right.

📦 Return Eligibility

You may request a return within 7 calendar days of receiving your order. To qualify:

  • The item must be unused and in its original condition

  • It must be returned in the original packaging

  • A valid receipt or proof of purchase is required

💰 Refunds

Once we receive and inspect your returned item, we’ll notify you regarding the status of your refund.

If approved, your refund will be processed to your original payment method.
Refund times may vary depending on your card issuer or payment provider.

♻️ Exchanges (For Damaged or Defective Items)

We only offer exchanges for products that are damaged or defective.

If you receive a defective item:

  1. Contact us promptly with your order details and a photo or description of the issue

  2. Our team will guide you on how to return the item

  3. Once received and verified, we will ship a replacement free of charge

📬 How to Reach Us

If you need help with returns or exchanges, feel free to contact us: